Tell Us Your Concerns

Bruce County's Complaint Policy establishes a mechanism for recording and tracking complaints with respect to County programs, facilities, services, employees or operational procedures. If you wish to submit a complaint please review the Complaint Policy, complete and submit the Complaint Form.

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Contact us

General Inquiries

Tel:  519-881-1291


Bruce County believes exploring new ideas and innovation should happen every day and be a partnership between communities, citizens, county employees and business.

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How to Make A Complaint
The County of Bruce has procedures for receiving and handling complaints from individuals who are dissatisfied with service, actions or lack of action by a County department or staff member. We recommend you first speak directly with the service area where you have an issue, in person or by telephone. Most complaints are received verbally and can be resolved promptly by the department in charge of the service.

If you are not satisfied with how your verbal complaint is handled you can submit a written complaint by completing this form.

PDF icon Complaint Policy pdf209.22 KB