How to Make A Complaint
The County of Bruce has procedures for receiving and handling complaints from individuals who are dissatisfied with service, actions or lack of action by a County department or staff member. We recommend you first speak directly with the service area where you have an issue, in person or by telephone. Most complaints are received verbally and can be resolved promptly by the department in charge of the service.
If you are not satisfied with how your verbal complaint is handled you can submit a written complaint by completing this form.